Autosampler

Hi,

We are facing issues with AOC 5000 auto injector supported by PAL software connected to the GC 2014 (Shimadzu) instrument. Problem started with battery discharge for auto sampler and after replaced with new battery all the functions and settings becomes zero. All the objects in the auto sampler system disappear and software fields showing blank.

How to recollect the old files and install in the software to run as before? Please provide the support to fix this.

 

Thanks & Regards,

Arun