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2 months ago

Crash & Unresponsive Mid-Run

Happens infrequently, but when running samples in 96 well format, the guava/incyte software stops and will draw up all of the volume in the well without registering any counts. after this the guava and incyte software will be unresponsive and usually requires a complete restart to get running again. The problem usually occurs when running >20 samples. We have had millipore service the guava and was given a loaner laptop to use with the guava. I am assuming it is a communication issue between the machine and the computer. Any thoughts or suggestions? Thanks!

    MilliporeSigma - guava easyCyte 12 flow cytometry system
    by MilliporeSigma

    MilliporeSigma - guava easyCyte 12 flow cytometry system
    DESCRIPTION
    Our microcapillary flow cytometry systems are simpler to operate than traditional sheath-fluid based instruments and are far easier to maintain.

    Our microcapillary flow cytometry systems are simpler to operate than traditional sheath-fluid based instruments and are far easier to maintain. They utilize small sample volumes, generate minimal waste, and have lower operating costs. As a result, guava easyCyte™ flow cytometers are uniquely amenable to on-demand use in the laboratory environment and have helped many scientists achieve insightful cellular analysis since 1998.      The guava easyCyte™ flow cytometry systems are cost-effective, easy to use and deliver complete and comprehensive cell analysis- right on your benchtop. The culmination of over a decade of flow cytometry expertise, these instruments consume less sample, generate less waste and are easier to use and maintain than traditional flow cytometers—all while providing the analytical power you need to expand your research horizons.

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