Discussion Category:  Elemental Analyzers

No Instrument detected

I'm having an issue with the 447 not connecting in the Nano Flash software. Checked the com port and it is functioning, however when i run the Nano Flash software I receive Communications with hardware failed. Any thoughts?

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Asked by

justin schaeffer
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KFrenzl

Please be so kind as to contact the NETZSCH customer service(NGB-Service@netzsch.com). They will be happy to help you.

Please provide your customer ID and instrument ID.

Best regards,

Kathrin Frenzl

Marketing Communication

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