Discussion Category:  GC Systems

ERROR ON GC 6890N INVALID SERIAL NUMBER

plese help me resolve the invalid serial number displayed on my gc 6890n

thanks

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Asked by

adolf
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Dan Ste.MarieReply by
Dan Ste.Marie
Have you changed the main board recently?

Dan Ste.Marie

RJ2 Instrument Services

Erie, PA

www.rj2.biz

   
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avatar placemarkReply by
adolf

NO I HAVE NOT CHANGE THE MOTHERBOARD,JUST RESTARTED THE GC 6890N AND THE ERROR MESSAGE DISPLAYED ON THE SCREEN. PLS ASSIST.

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Dan Ste.MarieReply by
Dan Ste.Marie

I would suggest that you reset the serial numbr in the firmware.  go to:

  • Options
  • Diagnostics
  • Instrument Status

As I recall you need to have the cursor on the serial number line, and then depress the "." (decimal) key.  You should then be able to enter the numerical portion of the serial number.  I believe if you press the "Mode/Type" button you can change the alpghabetic country code.

Dan


Dan Ste.Marie

RJ2 Instrument Services

Erie, PA

www.rj2.biz

   
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avatar placemarkReply by
adolf

Thank you very much it worked

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