Hi,I'm using Tecan Sunrise with a gradient (400-700nm) and standard (for 340 nm) filters. Tecan Sunrise instruction clearly says that one can exchange the carriages with these filters and the instrument can store the data for up to 8 filter carriages.
However it turned out that the 340nm filter and 400-700nm filter need different lamp intensity (higher for 340nm filter) and for lowering the intensity back to the level, appropriate for the 400-700 nm filter one should use the TecanSunset programme, which is only distributed to Tecan-authorised tech servises.Thus, after a few filter changes "lamp high" error occurs. Without a programme for lamp adjustment you need to contact a tech servise, which takes time and money.
This situation contradicts with the stated user's ability to change filter carriages. Such an easy-to-solve problem should obviously have a solution... Could somebody help me with that? Reply to VAleshin RE: Tecan - Freedom EVOware